Splooto is designed for decisions where safety matters.
We confirm the provider is who they say they are and where they say they are.
Phone numbers, emails, and websites are verified as belonging to the provider.
We verify what services are actually offered and their scope of practice.
Licenses, certifications, and qualifications are checked when relevant.
Verification is reviewed by humans and cannot be purchased.
A review for boarding is separate from a review for grooming, even at the same provider.
Every review comes from a verified account after actual service usage.
Pet type, breed, age, and special needs are included so you can find relevant experiences.
Reviews cannot be removed, suppressed, or promoted by providers through payment.
Every provider on Splooto goes through a human-reviewed verification process tailored to their business type and services.
Step 1
Create your provider account
Step 2
Documents based on your services and business type
Step 3
Human review in 3–5 business days
Step 4
Email with approval or next steps
Step 5
Verified badge visible for 1 year
Requirements depend on your provider type and services. Here is an overview:
Freelance dog walkers, independent groomers, trainers
Clinics, grooming salons, boarding facilities
Verification is reviewed by humans and cannot be purchased.
Verified status expires after 1 year and must be renewed.
If your application is rejected, you can address the feedback and resubmit.
We take review integrity seriously. Here's how moderation and disputes work.
All reviews must follow our community guidelines. Reviews that contain harassment, spam, or irrelevant content are subject to removal.
Anyone can flag a review they believe violates our guidelines. Flagged reviews are queued for human review.
Providers can post a public response below any review to share their perspective.
Flag the review, then submit a support ticket under the "Review Dispute" category. Our team investigates within 48 hours and notifies you of the outcome.
Multiple layers of protection keep reviews trustworthy and fair.
Only verified pet parents can leave reviews.
Each pet parent can leave one review per service experience.
Reviews include pet type, breed, and age for relevance.
Any user can flag a review for guideline violations.
Flagged reviews are reviewed by our trust and safety team.
Providers can respond publicly to any review.
Providers cannot rate or vote on their own reviews.
Spot something that doesn't look right? Flag the review or contact us directly.